Privacy Policy

This Privacy Policy explains how Marvellus Lucas / Your Guy Insurance (“we,” “us,” or “our”) collects, uses, maintains, and protects information provided by users of our website, forms, communications, and insurance-related services.

This Privacy Policy applies to information collected through our website and through services offered by Marvellus Lucas / Your Guy Insurance.

Information We Collect

We may collect personal information from you when you:

Visit or use our website

Request insurance or coverage information

Complete a quote or contact form

Schedule an appointment

Communicate with us by phone, email, or text message

Request customer service or support

Information we may collect includes:

First and last name

Email address

Telephone number

Mailing address or location information

Insurance or coverage interests

Information you voluntarily provide regarding your coverage needs

Appointment and communication preferences

Information related to customer service inquiries

We may also collect limited technical information regarding the use of our website, such as browser type, device information, pages visited, and similar website analytics information.

How We Use Your Information

We may use information you provide for purposes including:

Responding to requests for insurance or coverage information

Providing requested quotes, consultations, or service information

Scheduling and managing appointments

Responding to customer service inquiries

Providing application or service-related updates

Improving our website and customer experience

Sending communications you have specifically consented to receive

Complying with legal, regulatory, insurance, and recordkeeping requirements

Protecting against fraud, misuse, or unauthorized activity

We will use SMS or text messaging only in accordance with the consent you provide.

Your Guy Insurance collects mobile phone numbers only when users voluntarily submit a form and opt in to receive text messages.

Your Guy Insurance does not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties or affiliates for marketing purposes.

SMS and Text Messaging

If you voluntarily opt in to receive text messages, Marvellus Lucas / Your Guy Insurance may send messages related to the type of consent you selected.

These messages may include:

Insurance information and coverage options

Requested quote-related communications

Appointment reminders

Application or service updates

Customer service communications

Marketing messages, offers, or service updates when you have separately consented to marketing messages

Message frequency may vary.

Message and data rates may apply.

You may reply STOP at any time to opt out of text messages.

You may reply HELP for assistance.

Providing your telephone number does not by itself constitute consent to receive marketing or non-marketing text messages. SMS consent is optional and is not required as a condition of submitting a form or requesting insurance information.

Mobile Information and SMS Consent

When you provide a mobile phone number and opt in to receive SMS or text messages from Your Guy Insurance, we collect your phone number and related information necessary to provide those communications.

We do not sell, rent, or share mobile opt-in consent or mobile user information with third parties for marketing or promotional purposes.

We may share this information only with service providers that are necessary to deliver communications on our behalf, such as messaging platform providers. Those providers may use the information only to perform those services for Your Guy Insurance.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance. Message and data rates may apply, and message frequency may vary.

Your consent to receive SMS messages is not a condition of purchasing insurance products or services.

Protection of Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

Service Providers

We may use trusted service providers that assist us with activities necessary to operate our business, such as:

Website hosting

Customer relationship management

Appointment scheduling

Communications

Customer service

Data storage and security

Insurance-related administrative services

These providers may access information only as necessary to perform services on our behalf and are expected to protect that information appropriately.

SMS opt-in data and consent are excluded from marketing or promotional sharing.

We Do Not Sell Personal Information for Marketing

We do not sell, trade, or rent your personal information for third-party marketing or promotional purposes.

We do not sell or share SMS opt-in information or consent for marketing purposes.

Third-Party Websites

Our website may contain links to websites or services operated by other organizations.

Those third parties maintain their own privacy practices and policies. We are not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review their privacy policies before submitting personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand site usage, improve performance, and provide a better user experience. You may control or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Compliance With Law

We may disclose personal information when reasonably necessary to:

Comply with applicable laws or legal obligations

Respond to lawful government or regulatory requests

Protect our legal rights

Protect users or the public from fraud, misuse, or harm

Enforce applicable policies or agreements

Your Choices

You may contact us to:

Ask questions about information we maintain

Request corrections to inaccurate information

Request that certain communications stop

Opt out of marketing emails

Opt out of SMS communications by replying STOP

Your ability to request deletion or restriction of information may be subject to legal, regulatory, insurance, recordkeeping, or other legitimate business requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, the updated policy will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

Terms of Service

Contact Information

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact:

Marvellus Lucas
Your Guy Insurance

Phone: 1-415-707-3207

Email: [email protected]

Website: www.yourguyinsurance.com

Acceptance

By using this website, you acknowledge this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website and services.